Ribbo AI

Customer Support

Ribbo AI

Ribbo AI: Efficient Chatbot Solution for Customer Support

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About Ribbo AI

Ribbo AI leverages the power of ChatGPT technology to revolutionize customer support for small to medium-sized businesses. By incorporating your business's unique data and tone of voice, Ribbo AI can handle up to 70% of your customer queries automatically, allowing your team to focus on more complex issues. This results in reduced support costs and enhanced customer satisfaction, making Ribbo AI an essential tool for businesses aiming to provide a seamless customer experience. Ribbo AI is easy to integrate into your existing systems, offering extensive customization options to align with your brand's design and communication style. The chatbot can be trained using various data sources such as website content, blog posts, documentation, and historical customer support logs. Additionally, you can easily fine-tune its responses by reviewing and editing incorrect answers, ensuring continuous improvement and accuracy in handling customer queries. Multilingual support is a standout feature, enabling you to upload documents in different languages and interact with the chatbot across multiple languages. This is especially beneficial for businesses with a global customer base. With various plan options and a free trial to get you started, Ribbo AI provides scalable solutions tailored to different business needs, from small startups to large enterprises. Experience an efficient, reliable, and customizable approach to customer support with Ribbo AI.

Key Features

  • Handles 40-70% of customer support inquiries
  • Seamless integration with website
  • Supports multiple languages
  • Extensive customization options
  • Easy handoff to live operators
  • Trains using various data sources
  • Supports GPT-3.5 and GPT-4
  • Easy to set up and manage
  • Reduces customer support costs
  • Improves customer satisfaction

Tags

chatbotcustomer supportbusiness efficiencydata integrationmultilingual supportcustomizationinstant response

FAQs

Do you offer a free trial or free plan?
Yes, we offer a Free plan that you can try immediately after signing up to test all features before making a purchase.
What type of data can I upload for training my chatbot?
You can upload a variety of text documents such as .PDF, .DOCX, .TXT, and more, and also pull data from your website or blog.
What language does the chatbot support?
You can upload documents in any language and interact with the chatbot in different languages, e.g., upload English documents and chat in Spanish.
What LLM models are supported?
Currently, you can choose between GPT-3.5 and GPT-4 models, with more models to be added in the future.
Can I cancel my subscription?
Yes, you can cancel your subscription at any time via your account settings.
How do message credits work?
Message credits are units used to charge for each bot response. A response from the GPT-3.5 model costs one credit, while a response from the GPT-4 model costs 20 credits.
What distinguishes GPT-4 from GPT-3.5?
Both models are highly efficient, but GPT-4 is more accurate and can handle complex questions better, though it is more expensive.
Are charges applied to all messages?
No, we only charge for bot response messages. User queries and operator responses are not subject to charges.
How is the chatbot integrated into a website?
You can seamlessly integrate Ribbo AI into your website as a live chat widget, with options for customization to match your site’s design.
What measures are in place to prevent the bot from providing incorrect or harmful information?
The system is designed to prevent scenarios that might damage your company, and you can further customize the model's boundaries and restrictions.