RealFeedback

Chatbot

RealFeedback

RealFeedback: Instantly Collect Actionable User Insights with AI

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About RealFeedback

RealFeedback is an innovative feedback solution offering seamless customer insights through AI-powered technology. Ideal for businesses of all sizes, RealFeedback's user-friendly chatbot instantly engages customers in meaningful conversations, driving candid feedback that helps uncover honest insights to improve experiences. Easy setup and integration, accomplished with a single script tag, makes it accessible for any website, ensuring no coding skills are needed. RealFeedback transforms user feedback into actionable insights with its advanced AI, which analyzes conversations to extract key points and patterns. The platform provides organized, digestible results that allow businesses to make data-driven decisions to enhance their user experience. With features like conversational summaries and satisfaction tracking, RealFeedback empowers companies to boost satisfaction and fuel business growth. The platform offers flexible pricing plans to suit various business needs, from a Free Plan for individuals and small businesses, a Start-up Plan for growing enterprises, to a Professional Plan for established organizations requiring premium support and customization. Each plan includes a set number of monthly conversations, AI-driven summaries, and satisfaction metrics, with options to upgrade, downgrade, or cancel anytime.

Key Features

  • AI-powered chatbot
  • Real-time feedback collection
  • Actionable insights
  • Easy integration with one script tag
  • Various pricing plans
  • AI conversation summaries
  • User satisfaction tracking
  • Customizable branding
  • Technology-independent
  • Dedicated customer support

Tags

AI-powered chatbotcustomer feedbackbusiness growthAI conversation summariesuser satisfaction trackingcustomizable brandingconversation summarieskey points extractiontechnology-independentwebsite integration

FAQs

How does RealFeedback's AI work for conversations?
RealFeedback uses the product description and optional questions provided by the site owner to ask relevant questions to the user. When a user brings up a topic, it automatically asks follow-up questions and moderates the conversation using AI to prevent misuse.
How does RealFeedback's AI work for message processing?
After an end-user conversation is finished, RealFeedback's AI model summarizes the conversation into a short summary, extracts key points, and estimates the user's general satisfaction with the product.
What technologies does RealFeedback support?
RealFeedback is technology-independent and can be integrated into any website.
What integrations are available with RealFeedback?
You can easily add our chatbot to your site with one script tag - no coding needed. Detailed integration steps are available in our Step-by-Step Guide.
How many conversations does each plan cover?
Our Free Plan covers 250 monthly conversations, the Start-up Plan covers 1,000 monthly conversations, and our Professional Plan offers unlimited monthly conversations.
What happens if I exceed the number of conversations in a month on my plan?
If you exceed the monthly conversation limit, you will be notified, and RealFeedback will stop collecting feedback for the given month. Your dashboard will remain active, and there will be no surprise bills.
What are the features of the Free Plan?
The Free Plan includes 100 monthly conversations, AI-powered conversation summaries, user satisfaction tracking, and subtle RealFeedback branding.
What are the features of the Start-up Plan?
The Start-up Plan includes 1,000 monthly conversations, AI-powered conversation summaries, user satisfaction tracking, removable RealFeedback branding, and complete visual customization.
What are the features of the Professional Plan?
The Professional Plan includes unlimited monthly conversations, dedicated customer support, AI-powered conversation summaries, user satisfaction tracking, removable RealFeedback branding, and complete visual customization.
Is there support available for integration issues?
Yes, if you experience problems with integration, you can contact us at [email protected], and we're happy to help you.