eesel.ai

Customer Support

eesel.ai

Streamline Your Support with Intelligent AI

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About eesel.ai

The eesel.ai platform offers a comprehensive suite of AI-driven solutions aimed at enhancing customer support and team productivity. With pricing plans tailored to different needs, eesel.ai ensures scalability and flexibility for businesses of all sizes. Eesel.ai integrates seamlessly with popular help desk platforms like Intercom and Zendesk, enabling automated responses and efficient handling of Tier 1 tickets. The AI can also be embedded into websites and team communications platforms such as Slack and Microsoft Teams, providing instant answers and reducing response times significantly. Besides its advanced integration capabilities, eesel.ai prioritizes security with SOC2-compliant data encryption and full control over accessible knowledge bases. The platform supports over 80 languages, guaranteeing inclusivity and global reach. Trusted by over 2,000 companies, eesel.ai is the go-to choice for organizations seeking to streamline operations and maintain high standards of customer support.

Key Features

  • Seamless integration with popular tools
  • Customization of branding and AI appearance
  • Support for 80+ languages
  • Robust security with data encryption and SOC2 compliance
  • Instant setup in 2 minutes
  • Enterprise-ready with on-premise options
  • Advanced reporting and analytics
  • Automated Tier 1 support
  • Multi-channel support including Slack and Microsoft Teams
  • Support for both public and internal knowledge bases

Tags

AI-drivencustomer supportinternal knowledge managementSlack integrationMicrosoft Teams integrationIntercom integrationZendesk integrationautomated responsesinstant answerscustomizationsecurity featuresmulti-language supportpricing plans

FAQs

What is eesel?
eesel is an AI-driven solution designed to streamline customer support and internal knowledge management by integrating with various tools and providing instant answers to queries.
What tools does eesel integrate with?
eesel integrates with tools like Slack, Microsoft Teams, Intercom, Zendesk, Confluence, Google Docs, Notion, SharePoint, and more.
How does eesel ensure data privacy?
eesel ensures data privacy by encrypting data at rest and in transit, storing it in a SOC2 app, and allowing users to configure the exact pages the AI can access.
What are the pricing plans available?
eesel offers three pricing plans: Starter at $49 per month, Team at $299 per month, and Custom plans that can be tailored to specific needs.
Can I try eesel for free?
Yes, eesel offers a 7-day free trial with no credit card required.
What customization options are available?
eesel provides extensive customization options, including branding, AI appearance, and advanced reporting, to fit your company's needs.
Is eesel suitable for large enterprises?
Yes, eesel is enterprise-ready with on-premise deployment, audit logs, and advanced security features.
How quickly can I set up eesel?
You can set up eesel in just 2 minutes.
What language support does eesel offer?
eesel supports over 80 languages for asking questions and getting answers.
How does eesel help with customer support?
eesel can automatically draft responses for support teams or fully handle Tier 1 tickets, integrating seamlessly with help desk tools like Intercom and Zendesk.