Docs AI

Customer Support

Docs AI

Effortlessly Create Custom ChatGPT for Your Documents

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About Docs AI

The Docs AI, your ultimate document companion, is revolutionizing how businesses handle customer support and document management. Integrating the power of GPT, Docs AI customizes chatbots tailored to your brand, providing instant and accurate responses to inquiries from both customers and employees. This advanced tool simplifies the process of training support agents, enabling them to generate precise answers rapidly. With Docs AI, you can handle features ranging from answering FAQs to offering technical support or engaging in casual conversation, ensuring a seamless user experience every time. Impeccably designed to infuse a touch of human-like humor and intelligence, Docs AI redefines support interaction by transforming complex queries into clear, concise, and sometimes even whimsical responses. Whether for internal support, external queries, or even impersonating your CEO for fun, Docs AI is the sophisticated solution for all your communication needs.

Key Features

  • Customizable to match your brand
  • Supports a wide range of document types
  • Quick and easy setup
  • Handles both internal and external support
  • Powered by GPT for insightful and entertaining responses
  • API integration available
  • In-depth analytics of chat data
  • Multi-language support
  • Public link sharing
  • Suggest and correct answers feature

Tags

GPTcustom documentswebsite datauser interactionstrainingchatbotcustomer supportFAQstechnical supportcustomer engagementcustomizationbrandadvanced featurespersonality simulationCEO simulation

FAQs

What type of documents are supported?
DocsAI currently supports websites, plain text, and files such as PDFs, DOCX, and TXT. Additional document types are being developed.
Where is the document stored?
Embeddings of the document are stored in the Pinecone database in the US, while uploaded files are kept in Cloudflare R2.
What are messages?
A message is any part of a conversation between a user and the bot. Conversations can consist of multiple messages.
How to chat with my documents?
After uploading documents, navigate to Project → Your Bot and start the conversation. You can also create and share a public link.
What are credits and how are they calculated?
Credits monitor usage of services. Each answer or content piece generated consumes one credit. Conversations may also consume credits. Usage can be tracked in the DocsAI Projects Dashboard.
What happens if I run out of credits?
You still have access to unlimited text search based on the plan. To generate more answers, upgrade the plan or contact support for extra credits.
Are you using OpenAI and can I choose the model?
Yes, DocsAI uses OpenAI's GPT-3.5-turbo model. The option to choose a model is being developed.
Which languages does DocsAI support?
DocsAI supports all languages covered by the GPT-3.5 Turbo model, over 50 languages, including English, Spanish, French, Russian, and Japanese. You can set the default language in project settings.
Do you provide refunds?
DocsAI does not offer refunds. You can cancel the subscription anytime to avoid future charges. It is recommended to start with a smaller plan and upgrade later.
Can I suggest better answers if I don't like the current one?
Yes, you can use the 'Suggest answer' button in chats to submit your preferred response.