Chatspell

Customer Support

Chatspell

Sobel: Customer Support Made Easy for Startups

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About Chatspell

Chatspell is an innovative communication platform designed to streamline customer support for small teams and early-stage startups. It integrates directly into your existing SaaS product, allowing your users to interact with the support team without ever leaving your app. With features such as an embedded messenger, a blazing-fast inbox, lead information tracking, and a comprehensive knowledge base, Chatspell ensures that your users receive timely and effective support. The platform's automatic translation feature also helps you reach a global audience effortlessly. As Chatspell is currently in closed beta, joining the waitlist not only keeps you updated on the launch but also grants you an early adopter discount. Chatspell's mission is to enhance customer experience, making it a crucial tool for building successful products.

Key Features

  • Embedded Messenger within the product
  • Blazing-fast inbox for support teams
  • Detailed lead and conversation information
  • Integrated knowledge base
  • Automatic translations of articles
  • Simple, no-tricks pricing
  • Free for small teams
  • 4 seats included, $10 for additional seats
  • Focused on early-stage startups
  • Closed beta with waitlist and discount code for early adopters

Tags

customer supportearly-stage startupsmessengerknowledge baseautomatic translationspricingfree usagesmall teams

FAQs

What is Sobel?
Sobel is a customer support platform designed for early-stage startups, offering an embedded Messenger and a knowledge base for easy user communication and support.
Is Sobel available to the public?
Currently, Sobel is in closed beta. You can join the waitlist to be notified of the launch and receive a discount code for early adopters.
What features does Sobel offer?
Sobel offers an embedded Messenger, a blazing-fast inbox, lead information and conversation details, a knowledge base, and automatic translations.
How can my team use Sobel's Messenger?
Your users can communicate with the support team directly within the product using the embedded Messenger, offering seamless customer support.
What pricing model does Sobel use?
Sobel offers a simple, no-tricks pricing model, which is free for small teams. Additional seats can be purchased for $10 each.
What is included in Sobel's closed beta?
The closed beta includes access to the Messenger widget, knowledge base, shared inbox, and 4 seats. Additional seats can be added for $10 each.
Can Sobel's knowledge base articles be translated?
Yes, Sobel automatically translates knowledge base articles into other languages during the editing process. You can select the desired language to translate into.
How can I join the Sobel waitlist?
You can join the Sobel waitlist by visiting their website and signing up to be notified of the launch and receive a discount code for early adopters.
What makes Sobel different from its competitors?
Sobel is specifically focused on early-stage startups, offering an easy-to-use, affordable customer support platform that includes key features like an embedded Messenger and knowledge base.
What alternatives to Sobel exist?
Alternatives to Sobel include Intercom, Crisp, and Jivochat.