ChatNode

Customer Support

ChatNode

Unlock the power of AI for efficient customer support with Chatnode

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About ChatNode

This AI-powered chatbot solution is designed to revolutionize customer support by handling repetitive queries and freeing up teams to focus on complex interactions. Boasting over 120 million AI chatbot answers and saving more than 2 million customer support hours, ChatNode is built to enhance efficiency and improve user experience. Our founding team, based in Lisbon, Portugal, has extensive experience in ecommerce and software, driving our mission to make customer support more seamless and effective. Whether you are a startup or a scale-up, ChatNode's affordable pricing plans ensure that businesses of all sizes can benefit from advanced AI technology. With capabilities like embedding on multiple platforms, robust API access, and compliance with GDPR, ChatNode is a secure and versatile tool to empower your customer support team.

Key Features

  • AI-powered chatbot
  • Live agent hand-off
  • Brand customization
  • Multiple data sources training
  • Slack integration
  • API access
  • Supports 95 languages
  • GDPR compliant
  • Fast deployment
  • Custom AI prompts

Tags

AI-poweredcustomer supportlive agent hand-offbrand customizationtraining on multiple data sourcesSlack integrationGDPR compliantbusinesses of all sizes

FAQs

What is Chatnode?
Chatnode is an AI-powered platform designed to handle repetitive customer support queries, allowing your team to focus on more complex interactions.
How can Chatnode benefit my business?
Chatnode helps reduce the workload on your support team by automating repetitive queries, thus saving time and improving efficiency.
Is Chatnode GDPR compliant?
Yes, Chatnode is GDPR compliant and ensures that your data is stored securely on servers in Western EU.
Can I customize the chatbot to match my brand?
Absolutely, Chatnode allows for complete customization of your chatbot to match your brand's aesthetics and voice.
What types of data sources can Chatnode train on?
Chatnode can be trained on various data sources including URLs, Google Docs, Notion, PDFs, and more.
Does Chatnode integrate with other applications?
Yes, Chatnode seamlessly integrates with popular applications like Slack and offers API access for further customization.
How can I get started with Chatnode?
You can start by signing up for a free trial or book a demo with one of the co-founders to learn more about how Chatnode can transform your customer support experience.
What pricing plans does Chatnode offer?
Chatnode offers a range of pricing plans suitable for startups and scale-ups, including a standard plan, growth plan, and enterprise options.
Is there a free trial available?
Yes, Chatnode offers a 2-week free trial for both the standard and growth plans.
How does Chatnode ensure the right answers are provided?
Chatnode uses advanced AI algorithms and continuous training on your specific data sources to ensure accurate answers.